![]() Microsoft does not guarantee the accuracy of this information.)īut for POP accounts, the "Change Folder" button is available irrespective of Outlook versions. ( Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. If you still want to change the default path for PST, hopefully you can find the article below helpful:Ĭhange default location for pst and ost files Based on my understanding, this could be related to the fact that nowadays the size of Exchange mailboxes allowed by an organization is getting larger, so the need for off-loading mailbox data to pst-files is becoming less and less. The “Change Folder” button for Exchange accounts has been removed since Outlook 2013 along with the deprecation of the option to deliver Exchange emails to a pst-file. In case of PST, I see Change folder, can I find this option irrespective of Outlook versions?.When it comes to the Windows version, based on my research, there are basically no change since Windows 7 and above. ost files, as mentioned in the article above, the offline Outlook Data File (.ost) is saved at drive:\Users\user\AppData\Local\Microsoft\Outlook, so it won't vary depending on Outlook version. If you upgraded to Outlook on a computer that already had data files that were created in Microsoft Office Outlook 2007 or earlier, these files are saved in a different location in a hidden folder at drive:\Users\user\AppData\Local\Microsoft\Outlook."įor. "Outlook Data Files (.pst) created by using Outlook 2013 or Outlook 2016 are typically saved on your computer in the Documents\Outlook Files folder. pst files, the path may vary a bit of Outlook upgraded from earlier versions of Outlook: Windows 7, Windows 8.1, Windows 10, etc.)?Īccording to this official article, for. Outlook 2007, Outlook 2010, Outlook 2013, etc.) or Windows version (e.g. Does path of both files vary depending on Outlook version (e.g.This feature isn't available for Microsoft 365 Government, Microsoft 365 operated by 21Vianet, or Microsoft 365 Germany. This feature requires a Microsoft 365 administrator account. Select Run Tests: Outlook User Connectivity to download and run the diagnostic. The diagnostics perform automated checks to detect issues and provide possible solutions to fix them. There are Microsoft diagnostics that you can run to troubleshoot connectivity issues. For Windows Update instructions, see Windows Update: FAQ. Run Windows Update to make sure that you have the latest updates for Outlook and other desktop applications for Microsoft 365. If your Outlook client software or Windows operating system software is out of date, you might have problems sending and receiving email. If you're an admin with multiple users reporting problems, you also should check for service issues with Microsoft 365. Out-of-date software and corrupted Outlook profiles are two of the most common issues that can prevent you from sending and receiving email. Need more help? Contact support for business products - Admin Help Let us fix your issue Support and Recovery Assistant for Microsoft 365 If our automated tool can't fix your issue, or you'd like to fix it yourself, see the next section. We can diagnose and fix several common Outlook connectivity issues for you. ![]() Let us fix your Outlook connection problems for you If you're looking for help with Outlook for Mac, check Outlook for Mac Help. If you're looking for help with, check Get help with.
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